Privacy Policy

We care your data

Privacy Policy 2017-11-16T17:02:25+00:00

This website’s privacy policy

This page describes the procedures for managing the website with regard to the processing of the personal data of the users who visit it. This privacy policy is also provided pursuant to Article 13 of Italian Legislative Decree 196/2003 – Privacy Code – to those who visit the pages of the website www.aucoeurdesneiges.com or who use the services it provides.

The privacy policy is exclusively provided for the website of Royal Hotel Srl and not for other websites that may be visited by users through links found within the website.

Data controller

The Data Processor Ferrris John Antonio, with registered office at Strada Statale 26 2/B 11013 Courmayeur.

Types of data processed

Browsing data

The computer systems and software procedures used to operate this website automatically acquire, in their regular operation, some personal data which are implicitly transmitted when using internet communication protocols.

This is information that is not collected in order to be associated with identified data subjects but which by its nature could, through association and processing with data held by third parties, allow users to be identified.

This category includes data relating to IP addresses, domain names of the computers used by users connecting to the website, URI (Uniform Resource Identifier) addresses of the resources requested, time of the request, method used to submit the request to the server, size of the file obtained in reply, numerical code indicating the status of the reply provided by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.

These data are used only to obtain anonymous statistical information on use of the website and to check that it is working properly and are deleted immediately after processing. The data could be used to ascertain liability in the event of hypothetical computer crimes against the website: without prejudice to this possibility, at present data on web contacts are not held for any longer than 7 days.

Data provided voluntarily by the user

The recording of personal data, including sensitive data, on the appropriate page of the website, for the purposes of requesting services, accessing the Website’s reserved areas, sending of the newsletter, as well as the optional, explicit and voluntary sending of emails to the addresses specified in this website, involves subsequent acquisition of the sender’s address, required in order to reply to the requests, and of any other personal data entered.

Specific summary information shall be progressively provided or visualised in the pages of the website to be used for special on-demand services.

Optional disclosure of data

Notwithstanding the information provided on browsing data, the user is free to provide the personal data stated in the service request forms, or stated in the contacts with our offices to request the sending of the newsletter, of informative material and of other communications.

Failure to provide said data may mean that it is impossible to process the request.

Processing procedures

Personal data are processed with automated and manual tools for the time strictly necessary to achieve the purposes for which they were collected.

Specific safety measures are observed to prevent the loss of data, unlawful or improper use and unauthorised accesses.

Data subjects’ rights

The persons to whom the personal data refer are entitled at any time to obtain confirmation as to whether or not said data exist and to be informed of their content and source, to check their accuracy and to request their integration or update, or correction (Article 7 of the Privacy Code).

Pursuant to said article data subjects are entitled to request the deletion, transformation into anonymous form or blocking of data processed in breach of the law, and to object to their processing for legitimate reasons.

Requests must be addressed:

  • by email, to the address: info@aucoeurdesnieges.com
  • by fax: +39 0165 847350
  • or by post office, a Courmayeur Service s.r.l., Strada Statale 26 2/B– 11013 Courmayeur (AO), Italy

Where we are

A beautiful resort in the hearts of the Alps, at the foot of Mont Blanc

Our Address

Au Coeur Des Neiges Resort
Strada Statale 26, n° 2/b
11013 Courmayeur (AO) – Italy

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Contact us at the number +39 0165 843514

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